FAQ
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
We currently ship to New Zealand and Australia only. Shipping is free and included in the price for both destinations.
How long does shipping take?
Orders are processed within 1-3 business days. Estimated delivery is 5-10 business days for New Zealand and 7-14 business days for Australia. Once your order ships, you'll receive a tracking email.
Do you offer free shipping?
Yes! Shipping is free on every order to New Zealand and Australia — it's built right into our prices, so there's no minimum to hit and no surprises at checkout.